I wish they could make a few changes
7/24/2009
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customers found this helpful
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- Pros:
- None
- Cons:
- None
- Bottom Line:
- Yes, I would recommend this to a friend
- Quote:
- I wish they could make a few changes in their platform. It’s a bit hard to use. I spent a couple of hours just trying to figure out how things function on their workspace. One time, I was actually forced to contact their customer service just to ask what I thought were simple questions. Expecting to hear some snide comments or snickers in the background (I honestly think I deserved to get a rude treatment asking such basic questions); I got pleasantly surprised when they were all addressed by this polite and professional customer service representative. So even though their platform isn’t as user-friendly as it should be, I decided to stay with them mainly because I got deeply impressed with their nice staff. Rude people are the hardest to deal with.
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