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Saxo Bank

Average Customer Rating: (based on 21 reviews)

(2.5 stars vs. 3.4 category average)

Your Rating: (write review)

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Recommendations by Profile:

Casual Trader
8 of 15
53%
Intermediate Trader
2 of 6
33%
Expert Trader
0 of 0
0%
All Traders 10 of 21 48%

Recommendations by Usage Length:

A month or less
1 of 6
17%
1 - 3 months
5 of 10
50%
3 - 6 months
2 of 3
67%
6+ months
2 of 2
100%
All Traders 10 of 21 48%

Characteristics:

Pros:
Solid trading platform, Good transaction reporting
Cons:
Hard to-use platform, Poor customer support, Wide spreads, Poor charting software, Unstable platform, Slow cash withdrawal process

Description:

Forex Trading Firm

Single Review: (view all 21 reviews)

yee123
yee123

Intermediate Trader

Too many problems

2/9/2010

3 of 3 customers found this helpful (100%)

Pros:
None
Cons:
Poor customer support, Poor charting software, Unstable platform, Slow cash withdrawal process
Bottom Line:
No, I would not recommend this to a friend
Quote:
I experienced too many errors from their platform. You cannot execute what you want, sometimes you have to sign out and sign in again in order to place or cancel your positions.

Customer support is too bad. I wrote them a lot of emails, but no response.

It takes few second to deposit your account, but it takes too long time to withdraw your cash. I withdraw cash from my account last week, but still did not get any money, and not sure when I will get my money back.

Charting is very poor.

It seems like they are changing the visualization of their platform all the time and it is very annoying.

Your stop loss is not execute at the price you set, and you will always lost more money than you have desire.

I recommend that you should stay away from Saxobank.

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