FXCM Reviews - Forex All Brokers - Forex Brokers

FXCM

(2.9 stars vs. 3.4 category average)

Pros:: Low spreads, Easy-to-use platform, Good customer support, Fixed spreads, Solid trading platform, Good transaction reporting, Web-based platform, Mobile platform
Cons:: Hard to-use platform, Spread widens frequently, Poor customer support, Poor charting software, Unstable platform, Slow cash withdrawal process

Forex Trading Firm

Expert Trader

10/6/2009

1 of 1 customers found this helpful (100%)

Pros:: None
Cons:: None
Bottom Line:: No, I would not recommend this to a friend
Quote:: FXCM gave me the most harrowing trade of my life. It all started like any normal trading routine. I opened an order to long GBP/USD. After everything was set nicely, I expected to just watch and wait for â€˜normalâ€™ things to happen. When my pips were getting high, my TP got hit and the order process started. I panicked when the price started falling so I hit the cancel tab again and again. But no, the process didnâ€™t budge at all. It went on processing the sâ€”t order. I lost several hundreds! Did I file a complaint? Nope. Calling the untrained and insensitive people in FXCMâ€™s customer service had also been a harrowing experience for me when I was still a newbie. And I think that those kinds of people are not even worth mentioning.