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Average Customer Rating: (based on 28 reviews)

(2.6 stars vs. 3.3 category average)

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Displaying 1-10 out of 28 reviews

FXtrading
FXtrading

Intermediate Trader

Quality control

5/8/2012

4 of 4 customers found this helpful (100%)

Pros:
None
Cons:
None
Bottom Line:
No, I would not recommend this to a friend
Quote:
Account got frozen for so called quality control. As long as you are loosing money, everything is just fine. But when you start to make decent profit, you are not welcome anymore.
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BillRox
BillRox

Expert Trader

Garbage

4/5/2011

0 of 0 customers found this helpful (0%)

Pros:
None
Cons:
Spread widens frequently, Poor customer support
Bottom Line:
No, I would not recommend this to a friend
Quote:
I used to trade with them and had a two accounts. One of my accounts ended up getting all screwed up where they hadn't recorded some of my trades. I confronted them about it and they adjusted the account which wasn't in my favor. I though it was BS as I would never had taken some of the trades I did. Their support is awful, I'd just stay away.
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haiqu
haiqu

Intermediate Trader

There are better brokers

10/17/2010

0 of 0 customers found this helpful (0%)

Pros:
Easy-to-use platform, Web-based platform
Cons:
Spread widens frequently, Wide spreads, Unstable platform
Bottom Line:
No, I would not recommend this to a friend
Quote:
This is a typical market maker style broker. Reaction to market moves and order filling can be glacially slow, stops aren't reliably triggered and their tech support is such in name only.

Two platforms are available, a downloadable Windows exe or a web interface. The web client is more stable usually, but lacks some features. Neither are as useful or convenient as MT4 by a long way.

Their biggest downfall a few years ago was defaulting to 200:1 leverage, which was a nightmare during the crazy 2008 market, but after insisting they changed it to 100:1 although I believe you have to email them to get this done. Don't quote me, I haven't used them in a while and am unlikely to ever go back.
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rayrazz
rayrazz

Expert Trader

Very poor

8/20/2010

0 of 0 customers found this helpful (0%)

Pros:
None
Cons:
Spread widens frequently, Poor customer support, Poor charting software
Bottom Line:
No, I would not recommend this to a friend
Quote:
First and foremost their customer service is awful. Also at the time I traded with them they still hadn't offered MT4. I don't like anything about the company. They are successful because they were the first guys on the block and they have the money to out market all other brokers. If you want a good broker check out MB Trading.
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fxking
fxking

Expert Trader

Customer Service Sucks

8/11/2010

0 of 0 customers found this helpful (0%)

Pros:
Low spreads
Cons:
Poor customer support
Bottom Line:
No, I would not recommend this to a friend
Quote:
I think they have some of the worst customer service out there. It was a long time ago but I don't even think they ever got MT4. A lot better brokers out there.
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SpaceAge
SpaceAge

Intermediate Trader

MT4 Platform - UK based broker

4/5/2010

0 of 0 customers found this helpful (0%)

Pros:
Easy-to-use platform
Cons:
Spread widens frequently, Slow cash withdrawal process
Bottom Line:
Yes, I would recommend this to a friend
Quote:
They provide MT4 platform.
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nyrdarren
nyrdarren

Intermediate Trader

For your own good stay away there are better brokers

11/21/2009

0 of 0 customers found this helpful (0%)

Pros:
None
Cons:
Hard to-use platform, Spread widens frequently, Poor customer support, Wide spreads, Poor charting software, Unstable platform
Bottom Line:
No, I would not recommend this to a friend
Quote:
A bad platform and broker. The reliability was not good nor the spreads. Plenty of errant spikes and requotes. Not the best customer service and charting was horrible. I used them for a while and then parted ways with them. There are far better out there.
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theYiffer
theYiffer

Casual Trader

Keep looking...

11/12/2009

0 of 0 customers found this helpful (0%)

Pros:
Good customer support, Web-based platform
Cons:
Spread widens frequently, Unstable platform
Bottom Line:
No, I would not recommend this to a friend
Quote:
I don't know if forex.com is a scam or not, but I do have my issues with them. Since I use a Mac, I'm forced to use their java platform in Safari (doesn't work in FoxFire). Even though it's a bit buggy, it runs a lot faster than their HTML platform. Slippage is a big issue with me and has cost me many winning trades. Studying it live, I've seen it slip by as much as 10 pips. Also just jumping into a trade, not setting up an order, often times doesn't happen. Maybe this is just a liquidity issue, but it can get annoying. My last two trades were liquidated, even though I had what I thought was plenty of margin in my account. (One of my two trades was making a profit. The other was bad, but not horrible.)

But on the flip-side Forex.com does have top-notch customer service, good technical analysis, and you can start small with a $250 account.

After reading some of the other reviews here, along with taking in account my own experiences, I'd recommend to keep looking...
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jajaski
jajaski

Casual Trader

honesty deserves some loyalty.

9/1/2009

1 of 1 customers found this helpful (100%)

Pros:
None
Cons:
None
Bottom Line:
Yes, I would recommend this to a friend
Quote:
To be successful in forex trading, you will need 3 things: investment money (a lot of it, I’m afraid), a very sound and reliable system, and a good broker. Forex.com has been my broker for the past 2 years. Leaving them hasn’t entered my mind yet since I like the straightforward way they deal with their clients. This broker made it clear to me from the beginning that it will always be in conflict with my trading and can make more money when I lose. This information is daunting to learn but I think such honesty deserves some loyalty.
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DavidJ
DavidJ

Intermediate Trader

Long Time Customer

5/11/2009

1 of 5 customers found this helpful (20%)

Pros:
None
Cons:
None
Bottom Line:
Yes, I would recommend this to a friend
Quote:
Solid customer service. Easy to use and backed by GAIN Capital. Forex.com is realiable.
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Displaying 1-10 out of 28 reviews

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