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Average Customer Rating: (based on 20 reviews)

(2.8 stars vs. 3.3 category average)

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Displaying 1-10 out of 20 reviews

jgombos
jgombos

Casual Trader

CMC runs wire siphoning scam

9/19/2009

1 of 1 customers found this helpful (100%)

Pros:
None
Cons:
None
Bottom Line:
No, I would not recommend this to a friend
Quote:
CMC Markets runs a wire siphoning scam. They brokered a backroom deal with Natwest to skim undisclosed fees from wires as they enter and leave the bank.

Sales sent an email stating that no wire fee would be charged. Then when confronted about the charge and given a copy of the email, customer service failed to remedy the problem to meet contractual obligations.
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harmudge
harmudge

Casual Trader

Not so keen on them.

9/12/2009

3 of 3 customers found this helpful (100%)

Pros:
None
Cons:
None
Bottom Line:
No, I would not recommend this to a friend
Quote:
o.k here we go. I am a complete newbie to trading and decided on CMC to open my first ever account with....to be honest I wish I had taken the time to research them a little.
They don't give you a demo to practice with and get used to their platform so I was doomed from the off.
Partly down to newbie nerves, first trade etc and not being familliar with their platform I never really knew if I was trading or not. At one point "I lost the plot" and had to call their help desk for confirmation and re-assurance as to wether I was trading a small list of trades that appeared in the platform's blotter window (which I never even knew what the blotter was ? No other broker I had used on a demo had them) so anyway I get's through to the help desk, they clarified what I was trading and what I wasn't....but I felt I was being talked down to. So due to that confusion I was stuck in a trade that I never really wanted to be in and went down almost a third of my account in a few moments.

I was doing this trade abroad so am also a little un-sure as to the internet connections speed as to me the CMC platform seemed to freeze quite often opening and closing trades or changing from various pages within the platform like your account history etc. I was also getting re-quotes etc.

I just did not get on too well and will be trying to get my account balance back and then take my cash elsewhere.

If you could trial a demo for a while so you could get familliar with it....it might have been a more pleasant overall first days trading to say the least.
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lingsbord
lingsbord

Expert Trader

CMC Markets

8/23/2009

3 of 3 customers found this helpful (100%)

Pros:
None
Cons:
None
Bottom Line:
No, I would not recommend this to a friend
Quote:
CMC is a broker that I mainly used for FX spread betting, but I have run a spot account there too. In general it was a positive enough experience and I found the facilities conducive to good, effective trading. I assume these guys have a dealing desk because sometimes there would be too many rejections and re-quotes for a serious trader to contend with. What I don't understand about brokers with dealing desks is why they try to trip up successful traders who are making money. Why don't they identify the good traders and let their orders go through directly, and only trade against those who are losing regularly? That way good traders are recommending the service while the broker can carry on the slightly distasteful business of rejoicing in the losses of the rest of their book. CMC could have been great, but they need a different approach.
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lawsenb
lawsenb

Casual Trader

Their platform gives me headaches but their spreads are satisfying.

8/1/2009

0 of 0 customers found this helpful (0%)

Pros:
None
Cons:
None
Bottom Line:
Yes, I would recommend this to a friend
Quote:
CMC’s trading platform is a complete trash. It’s not user friendly. I couldn’t use the toolbar to create a simple workspace based on my own preferences. Their platform gives me headaches but their spreads are satisfying. I wish they could improve some parts to heighten the efficiency factor.
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chillax
chillax

Intermediate Trader

Satisfied with this broker.

4/4/2009

0 of 1 customers found this helpful (0%)

Pros:
None
Cons:
None
Bottom Line:
Yes, I would recommend this to a friend
Quote:
I am very satisfied with their service. I never encounter any problems with deposits and withdrawals. They got an excellent platform.
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CelineSy
CelineSy

Intermediate Trader

Poor customer service.

3/1/2009

2 of 3 customers found this helpful (67%)

Pros:
None
Cons:
None
Bottom Line:
No, I would not recommend this to a friend
Quote:
Poor customer service and experience a lot of requoting, wide spreads and huge slippage. If you value your money never try this broker.
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DMFXTrader
DMFXTrader

Expert Trader

Lots of requotes and cannot enter stop losses

1/27/2009

3 of 3 customers found this helpful (100%)

Pros:
None
Cons:
None
Bottom Line:
No, I would not recommend this to a friend
Quote:
I have been quite successful with this broker and would have recommended them but it seems if you make a decent amount of money with them they start playing funny games as they want it back. They will requote on every order you place and can take 30 seconds to accept your stop order, by which time the price may have moved beyond your stop. Be very careful with this broker.
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arnoldparker
arnoldparker

Casual Trader

Greatly satisfied

1/16/2009

2 of 3 customers found this helpful (67%)

Pros:
None
Cons:
None
Bottom Line:
Yes, I would recommend this to a friend
Quote:
For over a year already, I have been trading live with CMC. I never had any issue with re-quotes. It took me less than a month to know my way around their platform. It was easy navigating it. CMC provides stable platform and excellent customer service. I am greatly satisfied with CMC.
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DrTurner
DrTurner

Casual Trader

Their customer support sucks

1/3/2009

1 of 1 customers found this helpful (100%)

Pros:
None
Cons:
None
Bottom Line:
Yes, I would recommend this to a friend
Quote:
Their customer support sucks because their people are unwilling to help clients.
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Adrian
Adrian

Casual Trader

A lot of REQUOTE!!!

1/2/2009

2 of 2 customers found this helpful (100%)

Pros:
None
Cons:
None
Bottom Line:
No, I would not recommend this to a friend
Quote:
Requote! Requote! Requote! A lot of REQUOTE!!! I had bad experiences with this broker. If you put value on your money--do not entrust it to CMC MARKETS!!
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Displaying 1-10 out of 20 reviews

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